RMS in the Hercules Portal
Remotely manage all your ATMs from the Hercules Portal regardless of manufacturer. Eliminate the need to travel to ATM locations or incur tech costs to perform routine tasks. Free with Hercules modems, cloud based, and fully managed, DPL’s RMS solution can be setup in minutes and includes 24/7 support.
ATM Journal Viewer
Easily create reports from ATM journals, and submit them to your ISO or processor to resolve disputes.
Cash Management
View cash levels and forecasting to improve cashflow management, set and adjust bill counts, modify surcharge levels, set fast cash and max. withdrawal amounts.
ATM Errors & Service Status
Improve troubleshooting by seeing live ATM service status and errors.
RMS Reboots
Perform "safe" and "soft" RMS reboots. Add DPL's Restart accessory and enable the ability to perform "hard" reboots even if the ATM's operating system is frozen.
Parameters
Edit ATM receipt info and welcome screen messages remotely, and view ATM parameters.
Hercules Portal
In addition to RMS features and functionality, the Hercules Portal is loaded with standard features including the ability to view real-time RSSI signal strength levels, configure payment processors, review transaction logs and more!
Your New Virtual Assistant
Hercules AI minimizes downtime by auto healing common ATM errors and optimizing cash management to improve overall efficiency.
Hercules Open Platform
Coming soon - DPL’s Hercules Open Platform will allow you to remotely manage any internet connected ATM from the Hercules Portal. ATM’s connected to the Hercules Open Platform will also benefit from DPL’s 24/7/365 technical support and network monitoring, and DPL’s store and forward and smart routing technology, which helps decrease failed transactions.
