The 3G sunset is on its way. If the 3G network in your area was shut down tomorrow would your ATM fleet be ready? Is your business prepared to upgrade its fleet? Now is the time to start upgrading your wireless ATM modems before it's too late.
For IADs it means eventually all 3G wireless modems will no longer be able to provide communications for your ATMs. Cellular carriers such as AT&T and Verizon will be dismantling their 3G wireless networks to support newer long-term evolution (LTE) devices (both 4G, and 5G devices) and some wireless resellers will discontinue service and support for 3G devices.
Historically network turndowns do not happen all at once. Some regions may “go dark” before the announced date as the older network hardware fails and the carriers decide not to fix or replace it. We saw this during the 2G sunset where some wireless ATMs went down before the announced turndown date resulting in unexpected downtime and lost revenue.
3G sunset dates by carrier:
| Verizon | Dec. 31, 2020* |
| AT&T | Feb. 22, 2022 |
| Sprint | Dec. 31, 2022 |
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*DPL has an extension until Dec. 31, 2022 for Verizon 2G/3G. Not all modem providers have these extensions. |
Some wireless resellers are prematurely pulling the plug on 3G. For instance, PAI announced that they will no longer be offering service or support for 3G devices beginning April 1st, 2021.
The easiest way to determine whether or not you have 3G wireless ATM modems needing to be upgraded is to contact your wireless partner. They should be able to supply you with a list of devices requiring an upgrade.
IADs should begin upgrading their devices as soon as possible. Being proactive will help avoid delays that could occur if demand suddenly increases - which may occur should a region be decommissioned earlier than expected.
If you have 3G devices that need to be upgraded, don't wait until the last minute. Call 1-800-561-8880 or email sales@dplwireless.com to begin upgrading your wireless ATM modems today!